This is a topic I’ve worked over several times in the past.  Most were long diatribes inspired by such notable miseries of being stuck in airport for hours on end because of inexplicable vagaries of flights and/or luggage, or spending 45 minutes trying (usually unsuccessfully) to resolve some customer service snafu.  I decided to drop my personal tales of woe since I’m sure everyone can provide their own.   Welcome to the Monolith!

And something I’ve been playing around with for a long time and thought it was time it saw the light of day.  My attempt at a typology of horrible bosses.

A little thought on struggling with our character flaws:  Imperfect, to say the least